SRS WINDOWS AND DOORS INC.

Conditions of Contract

SRS Windows and Doors shall not be held responsible for delays or failure in delivery due to causes beyond its control and the installation may be continuous until complete.

SRS Windows and Doors is not responsible for the condition of a customer's house or property or any damage that may result due to the faulty components and/or worn out condition of the home or property.

The purchaser hereby agrees to permit SRS Windows and Doors to come upon the purchaser's property for the purpose of measuring and installing and/or repairing and installing under the guarantee if necessary.

The within described merchandise shall remain the property of SRS Windows and Doors at the purchaser's risk until full payment of the purchase price, including interest and charges as herein provided shall have been paid and no warranty or guarantee shall be honored or satisfied until the said merchandise becomes the property of the purchaser.

Work or material requested by purchaser, other than that specified in the contract, will be charged for at Contractor's regular rate.

Window Warranty


Frames: All extruded vinyl components are warranted for a period specified by the manufacturer against chipping, cracking and scaling. This warranty will apply to all windows, provided there is no evidence that the window has been altered in any manner, or has been abused beyond normal day to day operation. The company shall at its option, repair or replace the pats found to be defective, fee of charge.

Glass: All insulated glass components are warranted against seal failure resulting in condensation between the panes of glass for life of the original purchaser and ten (10) years from the date of sale or transfer to a new home owner. The warranty applies to windows which are properly installed, have not been altered in any manner, the glass is not cracked or broken.

Hardware: Cranking hardware on all casements and awning windows carry a conditional lifetime warranty, hardware on sliding windows carries a conditional lifetime warranty.

Labour: The installation of windows and doors installed by SRS Windows and Doors is warranted for a period of five (5) years. Customers must maintain all caulking inside and out to maintain warranty.

Door Warranty

Components: We offer a ten year warranty against manufacturer defects such as peeling or cracking of components (ie. sills, slabs, frames) provided there is no evidence of alteration in any manner or has not been abused beyond normal day to day operation. The company shall at its option, repair or replace the parts found to be defective, free of charge.

Glass: Glass carries a five (5), ten (10) or twenty (20) year warranty from the glass manufacturer; ask for details.

Hardware: Hardware carries a conditional lifetime warranty from Defiant.

Labour: The installation of doors done by RS Windows and Doors is warranted for a period of five (5) years. Customers must maintain all caulking inside and out to maintain warranty.

All warranties are non-prorated and non-transferable unless indicated by SRS Windows and Doors. Any warranties deemed allowable to be transferred, will include a nominal filing fee and not bond by the terms set out by the original warranty.


Repairs will be carried out on site for all items installed by SRS Windows and Doors.


Condensation on windows, doors, walls and ceilings which may occur as the natural result of humidity within the home or building area and changes in outside/inside temperature, does not indicate manufacturing or installation defects. Elimination of condensation is neither implied nor included under any warranty.

Recommended Humidity Levels:

Outside Air Temp. Celsius

Relative Humidity with Inside Temp.

20 Degrees Celsius

-30 or Below

-30 to -24

-24 to -18

-18 to -12

-12 to 6

-6 to 0

not over 15%

not over 20%

not over 25%

not over 30%

not over 35%

not over 40%